Suzhou Kisinhom Machinery Co., Ltd.
Suzhou Kisinhom Machinery Co., Ltd.
Warranty Policy

Warranty Policy

1. The supplier guarantees that the equipment signed in the contract is brand new and fully conforms to the specifications and performance stipulated in the whole contract. Under normal use, the equipment will start from the factory date of the buyer. 


Calculation, quality assurance for one year, warranty for electronic accessories for 6 months, if the maintenance cost caused by mechanical problems is borne by the supplier during the warranty period, and the maintenance cost caused by improper use is borne by the buyer, consumable parts are not included in the scope of warranty (including fuse, rubber wheel, electric wheel, scraper, lamp tube, pump, diaphragm, brush wheel, lampshade, rubber mat, five tees, baking pipe. If the appearance, variety, model, and specification of the product do not conform to the provisions of the contract, the buyer shall submit it when taking delivery of the goods, otherwise, it will be deemed to be in conformity with the agreement of the contract, etc.), which shall be borne by the buyer himself, and shall be paid for after one year, and the price of the paid service shall be quoted by the supplier separately. 


2.  Rubber wheel, uniform distribution wheel warranty period of 3 months, within 3 months for quality reasons, the supplier is responsible for replacement, after three months will not be responsible. 


3. During the warranty period, answer the solution measures within 24 hours after receiving the notice of user equipment failure. 


4. The supplier is responsible for the installation and commissioning of the equipment, providing free worker training and technical support.


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